Returns are welcome for 30 days for a refund, minus shipping costs. Items returned must be in new condition.
We warranty that items purchased online at Pallet Forks are free from defects in material and workmanship for a period of 1 year from the date of sale. We will repair, replace parts, or when appropriate issue a partial refund or exchange an item. The course of action will be up to our best judgement.
- If a repair is authorized it must be returned to us (freight prepaid, with proof of your purchase) during the 12-month period after the date of your original purchase of the product.
- Items damaged from abuse, misuse or overloading are not covered under warranty.
- To file a warranty claim, click here.
If you receive an item and the quality is not what you expected just contact us within 24 hours of delivery and we will have the item picked up at no cost to you and give you a full refund upon receipt if the item is unused.